Help I link Metamask to balancer to swap ETHE for HDX but does not show back in MetaMask

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(upload://2MPEXRg6BuMo37XBdpUDP9KRlJC.png)

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Hello harbour, I don’t know when you wrote this, but I had the same issue today with (for me) a large amount of DAI swapped for HDX. It told me that the trade was successful, and my Dai disappeared from my wallet, but I never received a blockchain confirmation of the transaction (so I have no proof), and I never received the HDX coins! Not to mention that it cost me almost $300 in the various fees to buy and transfer around the DAI to make this exchange. I don’t know how to contact anyone at Balancer and I don’t know what to do. Did you ever get this resolved? Thanks 2/10/21

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I was able to click from my wallet to Etherscan, find the transaction then drill down on it to find the address. Once I had the address I was able to add the HDX to MetaMask using the custom token instructions in the following link, good Luck.

https://metamask.zendesk.com/hc/en-us/articles/360015489031-How-to-View-See-Your-Tokens-in-Metamask

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Let me explain, it should be xhdx. You enter the contract address in the search and add the currency you successfully purchased.
0x6fcb6408499a7c0f242e32d77eb51ffa1dd28a7e

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Hey, have you figured this out yet? I can help. It’s just that Metamask doesn’t display xHDX automatically and you need to manually add the token. It has confused a lot of people.

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THANK YOU ALL! Thanks to your instructions, I was able to create a custom token on my Trust wallet and now my purchase is showing! You have all made my day! Thank you so very much! I could barely sleep last night thinking that I had lost all of that money! May you all have a fabulous day!

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Yes, I finally figured it out, thank you for your reply.

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Thanks!!! I made a swap for xHDX this morning and didn’t even realize that it didn’t show in my Metmask wallet until I came across this post. After seeing this I checked and NO xHDX was showing, I followed the steps for adding a custom token with the address for xHDX… 0x6fcb6408499a7c0f242e32d77eb51ffa1dd28a7e and SUCCESS! Thanks again

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i have the same problem … bought xhdx a few days …now i cant unlock through the exchange … cant sell or trade …need help …fast

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i been trying to do it for the last day or so …its very frustating …!!!

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The HydraDX team has frozen transfers of the xHDX token. They warned users in advance of the sale that this would be the case: after the close of the sale, the token is non-transferable (and by extension, non-tradable). At a later date, there will be a migration of these frozen tokens to functional tokens on the Polkadot chain. See both these resources for more information: